July 2026
Welcome to the Help section. Here you can find answers to common questions, tips for using the app, community rules, and information on how to contact us if something is not working properly.
We support together — without the stress.
Frequently Asked Questions
Before contacting us, check our Frequently Asked Questions page. It includes answers about user accounts, Shoots, Crews, Matchat, privacy and security.
Rules and Guidelines
Remember: rivalry is welcome, but hate and threats are not. If you violate the rules, your profile may be permanently removed.
Report a Problem or Send a Suggestion
Having a problem with the app? Have an idea about how we could make Colors better?
Email us at: support@colors.ba
We normally respond within 24–48 hours on business days.
Your Safety and Privacy
- Do not publish personal information, whether your own or someone else’s.
- Do not use another person’s photos or identity.
- Report harassment immediately.
- Always use a strong password.
If you need help with privacy-related matters, contact us.
Contact
If you cannot resolve your issue using this Help page, contact us directly at:
Colors Is Your Supporter Home. Treat It Like One.
Support passionately. Share photos. Respect your rivals. Help others.
Together, we can build a better supporter culture.