HELP – COLORS App
Welcome to the help section. Here you’ll find answers to frequently asked questions, usage tips, community rules, and how to contact us if something isn’t working properly. Let’s support our teams – stress-free.
Frequently Asked Questions (FAQ)
How do I change my password?
→ Go to Settings > Account > Change password
Can I change my club or national team?
→ That’s currently not possible. If you want to support a different club or national team, you’ll need to create a new account.
How do I post a Shoot (photo)?
→ Go to Shoots, tap the + camera icon, add a photo and a short description. Post it.
How does Matchat work?
→ Matchat opens only on the day of a match between your selected teams and their rivals. It disappears automatically at the end of that day. It’s not possible to take screenshots or visit other participants’ profiles during Matchat.
How do I report another user?
→ Tap on the user’s profile or message, then choose Report user.
Can I make my profile private?
→ Yes. Go to Settings > Privacy > Set profile to “Private”.
Rules and Guidelines
- Terms of Use – Colors App
- Privacy Policy
- Community Guidelines
Reminder: Rivalry is welcome, but hate and threats are not. Breaking the rules may result in permanent account removal.
Report a Problem or Suggest an Idea
Having trouble with the app? Got a suggestion to make us better?
→ Email us at: support@colors.ba
We reply within 24–48 hours (on business days).
Your Safety and Privacy
- Don’t share personal information (yours or anyone else’s)
- Don’t use someone else’s images or identity
- Report harassment immediately
- Always use a strong password
- If you need help with privacy, contact us
Contact
If you can’t solve the issue using this page: support@colors.ba
Colors is your fan home. Act like a host.
Support passionately. Share photos. Respect rivals. Help others.
Together we make fan culture better.